Automotive Repair

Air filters are an important part of vehicle maintenance. What many people don’t realize is you actually have two filters; one for your engine and a cabin filter to filter the air coming into your car. Both of them function the same way but have entirely different purposes. They are often neglected, particularly the cabin filter, and yours may need to be changed right now. This guide, provided by Sterling Auto Service, LLC in Jackson, highlights the importance of filters, symptoms of an overused one, and how to maintain them.

At Sterling Auto Service, LLC, an integral part of our business is providing only the best customer service to our clients. Whether it’s through great communication skills or quality auto repairs, our customers can trust that whenever they come into our shop, they’re being treated with care along with their truck.

Your vehicle's engine needs clean air to burn the fuel – and it needs a lot of clean air. In fact, a typical vehicle needs about 216,000 gallons of air for every tank of gas. All that air passes through a filter that catches the dust and dirt. Eventually, the filter gets completely full, and because the filter can only hold so much, dirt starts getting through. At Sterling Auto Service, LLC in Jackson, we ensure you get the best air quality in your vehicle and explain the process of where this dirty air is going to our area drivers. 

Do you need new brake pads? Most of the time, if you think you do, the answer is yes. While a lot of auto parts stores sell brake pads with lifetime warranties, don’t be misled...brake pads will still wear down.

Whether you drive a Chevy, Ram, or Ford diesel pickup, we have you covered. At Sterling Auto Service, LLC in Jackson, TN, we can do it all - and a big part of that is done by employing ASE certified technicians.

A good technician will give your vehicle a quick inspection whenever you have maintenance performed. Fluid levels, tire condition, dashboard lights, and a variety of other items typically are briefly explored whenever you bring your vehicle in for maintenance. At Sterling Auto Service, LLC in Jackson, TN, we're good at noticing things that need repair, but the fact of the matter is that only you know your vehicle. You know when your vehicle feels off when its been serviced last (or that it hasn't been serviced at all,) and have at least some vague idea of what’s going on with your vehicle day to day. Here are some questions you can ask us next time you come by the shop:

At Sterling Auto Service, LLC in Jackson, we know that in order to keep your car in good shape, it helps to know how it works. Here’s a quick rundown of a system that’s very important, but you take for granted until there’s a problem; your brakes.

Your bumper covers are always in danger. Between other drivers, obstacles in the road, flash floods, or any other hazard you may encounter, at some point it’s likely your bumper covers will accrue some damage. At Sterling Auto Service, LLC in Jackson, TN, we can fix that.

There may come a day when you go to shift your vehicle out of “Park”, and the shifter refuses to move. Perhaps you are already experiencing this issue intermittently, or currently have a vehicle stuck in park. While this is a serious inconvenience, it doesn’t necessarily indicate a serious problem; let Sterling Auto Service, LLC in Jackson, TN put your mind at ease.

In life, you learn that more expensive doesn’t always mean better. When it comes to transmission fluid, does it matter? Are name brand fluids better than the cheapest option? Sterling Auto Service, LLC in Jackson, TN has the answers.

At Sterling Auto Service, LLC in Jackson, we know how important climate control is to your driving experience. Not only does a fully functional heat and AC system keep you warm in the winter, and cool in the summer, it is vital to defrosting windows and keeping the air in your car circulating.

In the automotive business, the customer is just as important as the vehicle and the customer service is just as important as the auto repair. That is why at Sterling Auto Service, LLC, we strive to provide only the best customer service to our clients.

At Sterling Auto Service, LLC in Jackson, TN, we service all types of transmissions, on any car, truck, or SUV. This includes both All-Wheel Drive and Four-Wheel Drive vehicles, but you may be wondering...what’s the difference? Both types of vehicle supply power to all four wheels, so why use two different terms? Due to the increasing demand for AWD and 4WD vehicles over the last decade, equipped on everything from sports cars to pickup trucks, more and more people are asking these same questions.

When you get in your car, truck, SUV, or minivan to drive and the A/C does not work what could be wrong? Here at Sterling Auto Service, LLC, we have some simple answers to help you understand how your vehicle A/C system works. The first question we are asked is "Why isn't my air conditioner blowing cold air?" Let's talk about what could be happening. 

Your brakes have a lot to do with how your car drives. Brakes are a frequently neglected item on a lot of people’s checklist, and many drivers on the road have subpar brakes and don’t even know it. A car that brakes well and brakes correctly are just as important as acceleration, handling, or any other aspect of a vehicle’s drivability. A car with brake issues has the potential to be a far more enjoyable ride when fixed.

Obviously, your brakes are essential. However, it’s easy to neglect or ignore brake issues, and even miss them altogether; as long as the car, truck, or SUV still stops, many people don’t see the need to have their brakes serviced. From Sterling Auto Service, LLC in Jackson, here are some common brake issues, and why you should fix them.

At Sterling Auto Service, LLC in Jackson, TN, we enjoy providing you with useful knowledge that pertains to the ownership and maintenance of your car, truck, or SUV. You may have noticed more and more electric cars hitting our roadways over the past few years. With that in mind, here’s a brief, but interesting look at the history of electric cars.

At Sterling Auto Service, LLC in Jackson, we know how irritating an issue with your car, truck, or SUV can be, even if it doesn’t immediately affect your vehicle’s performance. One such problematic issue, the excessively loud radiator cooling fan, is a common plague many automobile owners will experience.

There are many parts and systems outside of the car’s transmission that is equally as important as the parts and systems inside the transmission. Without them, the transmission won’t do much. There’s no way to transfer power from the engine to the shafts, disengage it to shift the gears, or power the differential without them. Just in case you need us, at Sterling Auto Service, LLC in Jackson, TN, we can help keep your transmission in top shape, but here’s what you need to know.

At Sterling Auto Service, LLC in Jackson, we know that some of the most elusive issues with any car, truck, or SUV are often caused by the simplest of malfunctions. While you might consider a gas cap fairly innocuous, it can actually malfunction too, prompting a check engine light on your dashboard.